Contact
Contact ASIFlex with any questions regarding all aspects of your program and you will get a live person, not an automated system.
Our customer service department is here to help you with any questions or concerns that arise. If you cannot find an answer to your question on our website, please contact us directly for more information.
Information
Phone Hours:
Eastern Time Zone: 8 am – 8 pm M – F; 10 am – 2 pm Sat
Central Time Zone: 7 am – 7 pm M – F; 9 am – 1 pm Sat
Mountain Time Zone: 6 am – 6 pm M – F; 8 am – Noon Sat
Pacific Time Zone: 5 am – 5 pm M – F; 7 am – 11 am Sat
Alaska Time Zone: 4 am – 4 pm M – F; 6 am – 10 am Sat
Hawaii Time Zone: 3 am – 3 pm M – F; 5 am – 9 am Sat
ASI’s customer service hours for walk-ins:
Central Time Zone: 8 am – 5 pm M - F
Upcoming Holiday Hours – Central Time Zone
Wednesday November 21, 2018: 7am -5pm
Thursday November 22, 2018: CLOSED for Thanksgiving
Friday November 23, 2018: 7am-5pm
Monday December 24, 2018: 7am -12pm
Tuesday December 25, 2018: CLOSED for Christmas
Tuesday January 1, 2019: CLOSED for New Year's Day
Holidays: *If these holidays fall on a Saturday, then ASI offices will be closed on the preceding Friday. If these holidays fall on a Sunday, then ASI offices will be closed on the following Monday.
- New Year's Day (January 1)*
- Memorial Day (the last Monday in May)
- Independence Day (July 4)*
- Labor Day (the first Monday in September)
- Thanksgiving Day (the 4th Thursday in November)
- Christmas Day (December 25)*
Website availability: The websites are unavailable on Sundays from 7:00 am CT to 8:00 am CT for regularly scheduled system maintenance.
Phone: 1-800-659-3035
Fax: 1-877-879-9038
Mail: PO Box 6044, Columbia, MO 65205-6044
Physical Address: 201 W. Broadway, #4C, Columbia, MO 65203
Email: [email protected]