Who We Are
Located in Columbia, MO, ASIFlex and ASI COBRA provide third-party benefit administration service solutions to clients nationwide. ASI provides account-based administration for Flexible Spending Accounts (FSAs), Health Reimbursement Arrangements (HRAs), Health Savings Accounts (HSAs) and Parking/Transit Commuter Benefits. ASI COBRA provides COBRA and direct/retiree billing solutions.
Who We Serve
Formed in 1983, our company specializes in serving public and private sector clients nationwide and has significant experience with state, county, city, college/university, local government entities, and private companies.
Our Focus
Customer service is at the heart of everything we do. ASIFlex and ASI COBRA focus on providing the highest level of customer service to both participants and clients. With exceptional customer service and support teams, ASI is known as the go-to company in the third party benefit administration industry.
ASI is a company that is big enough to handle your needs, but not so big that you are just a number, or can’t get the quality of service you expect and deserve. With ASIFlex, we strike the right balance between both worlds. We are large enough that we can offer the services and products you need quickly and efficiently, but still small enough to be highly responsive.
Our Mission
Our mission is to provide the very best in benefit administration, customer service and technology services to clients. We strive to provide “best quality” with an emphasis on containing costs for clients. This mission is accomplished by never losing focus on who we work for.
Our success is attained by understanding the needs of clients. By listening to clients, we expand our knowledge base and look for new and innovative processes that benefit the partnerships entered into with our clients. Our ongoing mission is to exceed client service expectations by leveraging technology and employing dedicated employees throughout the organization to deliver an excellent experience.
Our Philosophy
ASI’s business philosophy is to continually focus on building long-term relationships, both within our team and with our clients. We strive to be a partner to our clients and combine traditional values with innovation to deliver unparalleled, flexible service.
Our Values
ASI supports environmentally responsible practices and sustainability efforts in all aspects of its business. ASI won the 2019 Mayor’s Climate Protection Agreement award for best innovative practices and new technologies for our sustainable solar power project. Our goal is to increase efficiency, reduce costs and minimize waste. This includes things such as:
- Use of electronic documents rather than printing
- Use of double-sided printing whenever possible
- Use of recyclable and reusable materials whenever possible
- Electronic communication and enrollment options which are environmentally responsible, precluding use of paper materials
- Electronic reimbursements versus paper checks
- Reducing its carbon footprint
- Promoting “go green” efforts internally and with clients
- Encourage non-motorized transportation by installing covered bike racks
- Transformed headquarters building into a 100% net electric grid user through the use of solar power
At ASI, we believe that the science of climate change is unequivocal; Earth’s meteorological systems are increasingly being destabilized by human activities which release over 40 billion tons per year of CO2 and other greenhouse gases into earth’s atmosphere. Climate change is a real issue facing all of us. Solar power systems derive clean, pure energy from the sun. That is why we committed to making our headquarters office a 100% net zero electric energy user through the use of solar power in 2018 thereby helping combat greenhouse gas emissions. Though ASI’s efforts are small, oceans are made of drops.