Frequently Asked Questions

We have included some regular questions we receive below. If you are unable to find what you are seeking here or elsewhere on the site, please contact us.

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Pre-Tax Parking

  • Who can enroll in the Third Party Pre-Tax Parking Reimbursement Program?

    Any active State employee who meets the following eligibility criteria is eligible to participate:

    • You drive a personal vehicle to work or to a location from which you will commute to work;
    • You pay for employment-related parking in a paid facility providing a receipt; and
    • You currently do not have a DGS-administered or department-sponsored parking space.

    You can enroll in the Pre-Tax Parking Reimbursement program at any time by completing an Enrollment Form. There is no open enrollment period for this program like there is for many other state benefits.

  • How will you get reimbursed?

    • You pay your parking fees and receive a receipt for all work-related parking expenses for the month.
    • You complete and sign the Pre-Tax Parking Reimbursement Claim Form.
    • You submit the form to ASIFlex for processing. Forms may be submitted via toll-free fax or by mail. All contact information is included on the claim form.
  • How often can you submit a claim form?

    You can submit a claim form as frequently as you would like. Some participants submit claims to ASIFlex every month, while others submit reimbursement requests less frequently. Claims will be reimbursed twice a week. Average turnaround time between submission of a claim and reimbursement is two weeks.

  • What information needs to be included on the parking receipt?

    The following information must be included (and be legible) on the parking fee receipt:

    • Name of the parking facility or company;
    • Parking date(s) - e.g. July 1 - 31, 2011;
    • Parking fee amount; and
    • Your name.
  • What if your parking facility does not provide a receipt when you pay your fee?

    You can submit other proof of parking fee payment with your claim form. The documentation can be one of the following:

    • Copy of money order;
    • Copy of cashier's check;
    • Copy of the front and back of a cancelled personal check;
    • Copy of an invoice and the front of a personal check;
    • Copy of the front of a personal check on which the parking facility has signed and dated as paid;
    • Copy of the credit card statement;
    • Copy of your bank statement showing the amount paid for parking; or
    • Proof of purchase of a debit card for parking meters.
  • Can I change my pre-tax parking payroll deduction at any time?

    Yes, you can increase or decrease the amount of your parking payroll deduction at any time by completing an Enrollment Form and giving it to your Personnel/Payroll Office for processing. The change to your payroll deduction will start with the current pay period if your form is processed and received by SCO's Miscellaneous Deduction Unit by the 10th of the month.

  • Can I cancel my pre-tax parking payroll deduction at any time?

    Yes, you can cancel your parking payroll deduction at any time by completing an Enrollment Form and giving it to your Personnel/Payroll Office. Your payroll deduction will be cancelled in the current pay period if your form is received and processed by SCO' Miscellaneous Deduction unit by the 10th of the month.

  • Whom do I contact to determine the status of my claim?

    Please contact ASIFlex at 1-800-659-3035.

  • Whom do I contact if my reimbursement check is lost or stolen?

    If you think your reimbursement check is lost or stolen, you will need to complete SCO's Request for Duplicate Controller's Warrant/ Stop Payment form (STD. 435). To request this form, contact the Program Coordinator for the Pre-Tax Parking Reimbursement Account Program at (916) 324-0526 or CALNET 8-454-0526.

  • Will my Pre-Tax Parking Reimbursement Account payroll deduction continue when I transfer from one department to another department?

    Yes. Your payroll deduction continues when you transfer from one department to another. However, if you do not have to pay for parking at your new department or it has its own parking program, you need to cancel your reimbursement account payroll deduction as soon as possible. You need to complete an Enrollment Form and submit it to your Personnel/Payroll Office so they can process and forward it to SCO's Miscellaneous Deduction Unit by the 10th of the month.

  • Do I need to cancel my Pre-Tax Parking Reimbursement Account payroll deduction when I move to a parking lot administered by DGS/OFA or my department?

    Yes. The Pre-Tax Parking Reimbursement Account payroll deduction differs from the DGS-administered or department-sponsored parking programs in the way they are coded and processed. If you don't cancel your Pre-Tax Parking Reimbursement Account payroll deduction as soon as possible when you move from a private parking lot to a DGS-administered or department-sponsored lot, you will have duplicate pre-tax parking deductions taken from your paycheck and could face forfeiture of your unclaimed pre-tax reimbursement account funds.

  • When I stop participating in the Pre-Tax Parking Reimbursement Account Program and I have money left in my account, will it be automatically refunded to me?

    No. The IRC code doesn't allow automatic refunds of excess money in your Pre-Tax Parking Reimbursement Account except for certain circumstances.

    • If you are an active State employee, you have one (1) year from the date of your last activity (deduction or submission of a claim) in which to submit a claim with valid parking receipts for reimbursement. Claims must reflect costs incurred while you were an active participant in the Program. Costs incurred after your last date of eligibility are not eligible for reimbursement.
    • If you are separating from State service, you also have one (1) year from your date of separation in which to submit a claim for reimbursement of work-related parking expenses incurred prior to your separation. Claims must reflect costs incurred while you were an active participant in the Program. Costs incurred after your last date of eligibility are not eligible for reimbursement.

    If you don't submit pre-tax parking reimbursement account claims within these specified time periods, you will forfeit the remaining balance in your account.

  • Are there any circumstances in which I can receive a refund of money left in my Pre-Tax Parking Reimbursement Account?

    CalHR reviews refund requests on a case-by-case basis. Refund requests are not permitted for current participants in the program or for participants who have a pending reimbursement claim on file.

    • There are certain circumstances when you may be eligible for a refund. Examples are: you become disabled or there is a delay in processing your cancellation notice.
    • CalHR reviews the refund requests on a case by case basis.
    • If you are eligible for a refund, it is issued to you either by check or direct deposit. Refunds are not included in your regular paycheck. Since the deduction is done pre-tax, SCO is required to withhold taxes if you are issued a refund.

  • If I go on a Leave of Absence (LOA), will my Pre-Tax Parking Reimbursement Account payroll deduction continue?

    If you go on a LOA, the payroll deduction will continue if there is "sufficient gross" in your paycheck. If you are on an Industrial Disability Leave and receiving non-taxable income, your pre-tax parking deduction stops.

    Since your Pre-Tax parking Reimbursement Account Program payroll deduction can be cancelled and started at any time, your deduction should be cancelled when you are on a LOA of 30 days or more.

  • When I moved from a private parking lot to a DGS-administered lot, I had to write a check for the first month until my payroll deduction started. Can I submit my receipt for reimbursement?

    If you have a balance left in your Pre-Tax Parking Reimbursement Account fund, you can submit your receipt for reimbursement by completing a Claim Form and send it to ASI. This also applies if you are moving from a private parking lot to a department-sponsored parking lot.

  • What are the monthly limits?

    Limits are set by the IRS. For calendar year 2019, the limits are as follows: Parking deduction is limited to $265/month. Transit passes & van pool expenses, whether separate or combined, are limited to $265/month. Any monthly costs above these limits cannot be exempt from taxes and cannot be carried over to future months.